How Do I Add Users to My Workspace or Team (In-App Subscription)

Learn how to add users to your Workspace or Team if you've purchased a magicplan subscription in the App Store or Google Play Store.

If you have a magicplan subscription purchased through the App Store or Google Play Store, there are certain limitations when it comes to adding and inviting users to your Workspace or Team. Here, we will guide you through your available options.

Option 1: Purchase a subscription in the magicplan Cloud

If you would like to make full use of Workspaces and Teams, you need to purchase a subscription directly through magicplan. Follow the directions below to cancel your in-app subscription and subscribe to the magicplan cloud. 

💡 Tip: Purchasing a subscription directly through magicplan gives you more management over your billing information and allows our Support Team to better assist you with anything billing related. 

There are 2 ways to switch from an in-app subscription to a magicplan cloud subscription:

Option 1: 

  1. Cancel your in-app subscription's auto-renewal.
    1. Cancel a subscription in the App Store
    2. Cancel a subscription in the Google Play Store
  2. Wait for your subscription to expire. Then, login to your account in the magicplan cloud and click the "Resubscribe" button on the left side menu. Follow the steps to purchase a new subscription.
    1. When you resubscribe, you can choose to purchase multiple seats if you are paying for multiple users' subscriptions.
Option 2:
  1. Create a new Workspace in the cloud by hovering over "Profile", clicking the dropdown under "Select Workspace", and selecting "Create a new Workspace". You can then purchase a new subscription immediately upon creating the new Workspace.
    1. Contact Apple or Google if you would like to receive a refund for your in-app subscription.  

Option 2: Invite the user as a Team Guest:

You can invite another magicplan user as a Team Guest. A Team is a group within a Workspace and offers many of the same features as a Workspace. Learn more about Teams and Guest permissions here.

ℹ️ Note: Guests are not part of a Workspace (only a Team) and require their own active magicplan subscription at the same tier or higher as yours. 

To invite a Team Guest, follow these steps:
  1. Login to your account in the magicplan Cloud.
  2. Click "Teams" on the side menu and either create a team or open an existing one.
  3. Click the blue "Invite member" button when you have opened the Team, and select "Guests".
  4. Type in the email(s) of your guest(s). Click the blue "Invite" button. The guest will receive an email with an invitation link. 
Make sure you and your guests are creating projects in the correct Team in the app by following the steps found here