Help Center

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Help Center

FAQs

FAQs

Answers to your most frequently asked questions!

Account FAQs

How Do I Change My Email?

How Do I Change My Password?

How Do I Reset My Password?

Why is My Account Not Confirmed?

How Do I Delete My Account?

Add and Remove Devices Linked to Your Subscription

How to Edit Company Profile Information

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App FAQs

Why is My Project Outdated in the App?

Does magicplan Work on My Device?

How Accurate is magicplan?

Why Can't I Connect My Laser?

How Do I Change the Language in the magicplan App?

How Do I Adjust the Font Type and Size?

Change Units

How Can I Add a Sloped Ceiling and Roof?

Add Curved Walls

Multi-Tasking on iOS Tablets

Why Should I Add Information and Pictures to My Plan?

Why do I not see the Sensor Capture option anymore?

Deprecation of Older magicplan Versions

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Cloud FAQs

Does magicplan Work on My Computer?

How Do I Change the Language in the magicplan Cloud?

Subscription FAQs

New Subscription Plans

How to Purchase a Subscription in the magicplan Cloud

How Do I Cancel My Subscription?

magicplan Refund Policy

Changes to Your Free Account

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Workspaces & Teams FAQs

How Do I Switch Between Workspaces and Teams in the App?

Why Can't I See Projects in my Workspace or Team?

How Do I Create a Project as a Team Guest?

Other Questions

Is My Data Secure?

Partial Wall vs. Partition Wall

Record the screen of your device (iOS)