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FAQs
  • What's New with magicplan?
    • New Features
    • 2023 Release Notes
    • 2022 Release Notes
  • Getting Started with magicplan
    • Intro to magicplan
    • Getting Started
  • Create a Project
    • Create a Floor Plan
    • Assemble & Edit a Floor Plan
    • Add Objects & Custom Objects
  • Creating a Report
    • Add Photos & Notes
    • Custom Forms
  • Export & Share Projects
    • Export Your Projects
    • Customize Exports
    • Share Your Projects
    • 360 Walkthroughs
  • 3D Rendering Options
  • Collaborate on Projects
    • Workspaces & Teams
    • Commenting
  • Estimator & Price Lists
  • Account & Billing
    • Billing
    • Pricing
    • Manage Workspaces & Teams
  • FAQs
    • Account FAQs
    • App FAQs
    • Cloud FAQs
    • Subscription FAQs
    • Workspaces & Teams FAQs
    • Other Questions
  • API & Integrations
    • Integrations
  • Legal & Privacy
    • Information Security
    • Privacy Policy
    • Terms of Service
      Back to home
      1. Help Center
      2. FAQs
      • What's New with magicplan?
        • New Features
        • 2023 Release Notes
        • 2022 Release Notes
      • Getting Started with magicplan
        • Intro to magicplan
        • Getting Started
      • Create a Project
        • Create a Floor Plan
        • Assemble & Edit a Floor Plan
        • Add Objects & Custom Objects
      • Creating a Report
        • Add Photos & Notes
        • Custom Forms
      • Export & Share Projects
        • Export Your Projects
        • Customize Exports
        • Share Your Projects
        • 360 Walkthroughs
      • 3D Rendering Options
      • Collaborate on Projects
        • Workspaces & Teams
        • Commenting
      • Estimator & Price Lists
      • Account & Billing
        • Billing
        • Pricing
        • Manage Workspaces & Teams
      • FAQs
        • Account FAQs
        • App FAQs
        • Cloud FAQs
        • Subscription FAQs
        • Workspaces & Teams FAQs
        • Other Questions
      • API & Integrations
        • Integrations
      • Legal & Privacy
        • Information Security
        • Privacy Policy
        • Terms of Service

      FAQs

      Answers to your most frequently asked questions!

      Account FAQs

      • How Do I Change My Email?
      • How Do I Change My Password?
      • How Do I Reset My Password?
      • Why is My Account Not Confirmed?
      • How Do I Delete My Account?
      • Add and Remove Devices Linked to Your Subscription
      • How to Edit Company Profile Information
      See more

      App FAQs

      • Why is My Project Outdated in the App?
      • Does magicplan Work on My Device?
      • How Accurate is magicplan?
      • Why Can't I Connect My Laser?
      • How Do I Change the Language in the magicplan App?
      • How Do I Adjust the Font Type and Size?
      • Change Units
      • How Can I Add a Sloped Ceiling and Roof?
      • Add Curved Walls
      • Multi-Tasking on iOS Tablets
      • Why Should I Add Information and Pictures to My Plan?
      • Why do I not see the Sensor Capture option anymore?
      • Deprecation of Older magicplan Versions
      See more

      Cloud FAQs

      • Does magicplan Work on My Computer?
      • How Do I Change the Language in the magicplan Cloud?

      Subscription FAQs

      • New Subscription Plans
      • How to Purchase a Subscription in the magicplan Cloud
      • How Do I Cancel My Subscription?
      • magicplan Refund Policy
      • Changes to Your Free Account
      See more

      Workspaces & Teams FAQs

      • How Do I Switch Between Workspaces and Teams in the App?
      • Why Can't I See Projects in my Workspace or Team?
      • How Do I Create a Project as a Team Guest?

      Other Questions

      • Is My Data Secure?
      • Partial Wall vs. Partition Wall
      • Record the screen of your device (iOS)
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