---
title: FAQs | Help Center
description: Answers to your most frequently asked questions!
---
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- [Deutsch](https://help.magicplan.app/de/faqs)
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- [Français](https://help.magicplan.app/fr/questions-fréquentes)
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- [Blog](https://blog.magicplan.app/)
- [Community Help](https://community.magicplan.app/)
- - [English](https://help.magicplan.app/faqs)
- [Deutsch](https://help.magicplan.app/de/faqs)
- [Español](https://help.magicplan.app/es/preguntas-frecuentes)
- [Français](https://help.magicplan.app/fr/questions-fréquentes)
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- [Contact Us](https://magicplan.app/support)
[Contact Us](https://magicplan.app/support)
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1. [Help Center](https://help.magicplan.app/)
2. [FAQs](https://help.magicplan.app/faqs)
# FAQs
Answers to your most frequently asked questions!
## Account FAQs
- [How Do I Change My Email?](https://help.magicplan.app/how-do-i-change-my-email)
- [How Do I Change My Password?](https://help.magicplan.app/how-do-i-change-my-password)
- [How Do I Reset My Password?](https://help.magicplan.app/how-do-i-reset-my-password)
- [Why is My Account Not Confirmed?](https://help.magicplan.app/why-is-my-account-not-confirmed)
- [How Do I Delete My Account?](https://help.magicplan.app/how-do-i-delete-my-account)
- [How to Edit Company Profile Information](https://help.magicplan.app/company-profile)
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## App FAQs
- [LiDAR & Auto-Scan FAQ](https://help.magicplan.app/autoscan-faq)
- [How Do I Restore a Previous Version of My Floor Plan?](https://help.magicplan.app/restore-a-previous-version-of-floor-plan)
- [How to Create and Share a Diagnostic File](https://help.magicplan.app/how-to-create-and-share-a-diagnostic-file)
- [How to Lock and Unlock Dimensions in magicplan](https://help.magicplan.app/how-to-lock-and-unlock-dimensions)
- [What Do the Statistics Mean in magicplan?](https://help.magicplan.app/what-do-the-statistics-mean-in-magicplan)
- [Does magicplan Work on My Device?](https://help.magicplan.app/does-magicplan-work-on-my-device)
- [Why Can't I Connect My Bluetooth Laser?](https://help.magicplan.app/why-cant-i-connect-my-laser)
- [How Do I Change Units?](https://help.magicplan.app/change-units)
- [How Do I Change the Language in the magicplan App?](https://help.magicplan.app/how-do-i-change-the-language-in-the-magicplan-app)
- [Can I Adjust the Font Size in the magicplan App?](https://help.magicplan.app/how-do-i-adjust-the-font-type-and-size)
- [How to Add a Sloped Ceiling and Roof?](https://help.magicplan.app/how-can-i-add-sloped-ceilings-and-roofs)
- [How to Create Curved Walls](https://help.magicplan.app/add-curved-walls)
- [How Accurate is magicplan's Room Scan?](https://help.magicplan.app/how-accurate-is-magicplan)
- [How to Use the Multi-Tasking Feature on iOS Tablets](https://help.magicplan.app/multi-tasking-on-ios-tablets)
- [What is the Living Area Calculation?](https://help.magicplan.app/living-area-calculation)
- [How Do I Use Stairs to Connect Two Floor Levels?](https://help.magicplan.app/add-structural-objects)
- [What 360 Cameras are Compatible with magicplan?](https://help.magicplan.app/compatible-360-cameras)
- [How Does LiDAR Scanning Work With magicplan?](https://help.magicplan.app/how-does-lidar-scan-work)
- [How to update the magicplan App on my device?](https://help.magicplan.app/how-to-update-the-magicplan-app-from-my-device)
- [How to Add a Closet to a Room (room within a room)?](https://help.magicplan.app/how-to-add-a-closet-to-a-room-room-within-a-room)
- [Archive & Delete a Project](https://help.magicplan.app/archive-delete-a-project)
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## Cloud FAQs
- [Does magicplan Work on My Computer?](https://help.magicplan.app/does-magicplan-work-on-my-computer)
- [How Do I Change the Language in the magicplan Cloud?](https://help.magicplan.app/how-do-i-change-the-language-in-the-magicplan-cloud)
## Subscription FAQs
- [How to Purchase a Subscription in the magicplan Cloud](https://help.magicplan.app/how-to-purchase-a-subscription-in-the-magicplan-cloud)
- [How to Purchase a Subscription in the magicplan App](https://help.magicplan.app/how-to-purchase-a-subscription-in-the-magicplan-app)
- [How Do I Cancel My magicplan Subscription?](https://help.magicplan.app/how-do-i-cancel-my-subscription)
- [How Do I Add Users to My Workspace or Team (In-App Subscription)](https://help.magicplan.app/add-user-to-workspace-in-app-sub)
- [magicplan Refund Policy](https://help.magicplan.app/magicplan-refund-policy)
- [How to Change or Upgrade Your PRO Subscription](https://help.magicplan.app/how-to-change-or-upgrade-your-subscription)
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## Workspaces & Teams FAQs
- [How Do I Switch Between Workspaces and Teams in the App and Cloud?](https://help.magicplan.app/how-do-i-switch-between-workspaces-and-teams-in-the-app)
- [How to Change Your Workspace Name](https://help.magicplan.app/how-to-change-your-workspace-name)
- [Why Can't I See Projects in my Workspace or Team?](https://help.magicplan.app/why-would-i-want-to-switch-from-one-workspace-or-team-to-another)
## Other Questions
- [Is My Data Secure?](https://help.magicplan.app/is-my-data-secure)
- [Partial Wall vs. Partition Wall](https://help.magicplan.app/partial-wall-vs.-partition-wall)
- [Record the screen of your device (iOS)](https://help.magicplan.app/record-the-screen-of-your-device)
- [Getting Started with magicplan](https://help.magicplan.app/getting-started-with-magicplan#main-content)
- [Intro to magicplan](https://help.magicplan.app/getting-started-with-magicplan#intro-to-magicplan)
- [Getting Started](https://help.magicplan.app/getting-started-with-magicplan#getting-started)
- [Create a Project](https://help.magicplan.app/create-a-project#main-content)
- [Create a Floor Plan](https://help.magicplan.app/create-a-project#create-a-floor-plan)
- [Assemble & Edit a Floor Plan](https://help.magicplan.app/create-a-project#assemble-edit-a-floor-plan)
- [Add Objects & Custom Objects](https://help.magicplan.app/create-a-project#add-objects-custom-objects)
- [Creating a Report](https://help.magicplan.app/creating-a-report#main-content)
- [Photos, Videos & 360 Tours](https://help.magicplan.app/creating-a-report#photos-videos-360-tours)
- [Forms & Fields](https://help.magicplan.app/creating-a-report#forms-fields)
- [Export & Share Projects](https://help.magicplan.app/export-share-projects#main-content)
- [Export Your Projects](https://help.magicplan.app/export-share-projects#export-your-projects)
- [Customize Exports](https://help.magicplan.app/export-share-projects#customize-exports)
- [Share Your Projects](https://help.magicplan.app/export-share-projects#share-your-projects)
- [3D Rendering Options](https://help.magicplan.app/3d-rendering-options)
- [Collaborate on Projects](https://help.magicplan.app/collaborate-on-projects#main-content)
- [Workspaces & Teams](https://help.magicplan.app/collaborate-on-projects#workspaces-teams)
- [Estimator & Item Libraries](https://help.magicplan.app/estimator-item-libraries)
- [Industry Resources](https://help.magicplan.app/industry-resources#main-content)
- [Restoration](https://help.magicplan.app/industry-resources#restoration)
- [Account & Billing](https://help.magicplan.app/account-billing#main-content)
- [Account](https://help.magicplan.app/account-billing#account)
- [Billing](https://help.magicplan.app/account-billing#billing)
- [Pricing](https://help.magicplan.app/account-billing#pricing)
- [FAQs](https://help.magicplan.app/faqs#main-content)
- [Account FAQs](https://help.magicplan.app/faqs#account-faqs)
- [App FAQs](https://help.magicplan.app/faqs#app-faqs)
- [Cloud FAQs](https://help.magicplan.app/faqs#cloud-faqs)
- [Subscription FAQs](https://help.magicplan.app/faqs#subscription-faqs)
- [Workspaces & Teams FAQs](https://help.magicplan.app/faqs#workspaces-teams-faqs)
- [Other Questions](https://help.magicplan.app/faqs#other-questions)
- [API & Integrations](https://help.magicplan.app/api-integrations#main-content)
- [API](https://help.magicplan.app/api-integrations#api)
- [Integrations](https://help.magicplan.app/api-integrations#integrations)
- [Legal & Privacy](https://help.magicplan.app/legal-privacy#main-content)
- [Information Security](https://help.magicplan.app/legal-privacy#information-security)
- [Privacy Policy](https://help.magicplan.app/legal-privacy#privacy-policy)
- [Terms of Service](https://help.magicplan.app/legal-privacy#terms-of-service)
- [Payment Terms magicplan PRO Plans](https://help.magicplan.app/legal-privacy#payment-terms-magicplan-pro-plans)
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