How Do I Change My Password?

Easily change your password in the app and cloud.

By following these step-by-step instructions, you can easily change your password in the magicplan app and cloud, strengthening the security of your account and safeguarding your valuable data. Remember to regularly update your password and avoid using the same credentials for multiple accounts to maintain optimal security across all your digital platforms.

ℹ️ Note: If you have forgotten your password and can't log in, please follow these instructions.

Change my password in the magicplan App:

  1. Tap "My Account" in the navigation menu in the bottom right corner 
  2. Tap "Account", then tap "Update Password"
  3. Proceed to enter your current password then enter and re-enter your new password. Tap the blue "Update Password" button
  4. You will receive a notification letting you know that your password has been updated successfully. You will then need to re-login with your new password. 

Change my password in the magicplan Cloud:

  1. Sign in to the magicplan Cloud with your current email address and password. 
  2. Click on the profile icon on the bottom left of the screen and open "Your Account".
  3. In the section titled, "Personal data", select "Edit".
  4. Enter both your current and new password and save the changes. 
  5. In the app, please swipe down on the main screen to refresh. You will then need to re-login with your new password.