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List of Sub-Processors
At magicplan, we prioritize the protection and privacy of our users' data. In order to provide our services effectively, we engage with trusted third-party sub-processors who assist us in various aspects of our operations.
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Primary Sub-processors |
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Vendor |
Purpose |
Access to Project Data |
Region |
More Information |
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enapt GmbH |
Product engineering and development, marketing and customer support. |
Yes |
Germany (EU) |
Technologies magicplan Inc. and its affiliated company, enapt GmbH, Goethetr. 25A, 80336 Munich, Germany, are jointly responsible. In this respect, the companies have defined in an agreement which of them fulfils which data protection obligation. The essential content of this joint controllership agreement is available to you on request. Copy of Joint Controllership Agreement on request via |
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IT Reimers GmbH |
Server administration, monitoring, backup and recovery verification |
Yes |
Germany (EU) |
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Amazon Web Services (AWS) |
Cloud hosting and data infrastructure |
Yes |
USA | |
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Google LLC Workspace, Firebase, Gemini |
Business operations, analytics and AI productivity tools |
No |
USA |
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HubSpot Inc. |
Customer relationship management (CRM) and marketing automation |
No |
USA |
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Mailjet SAS |
Product email delivery |
No |
France (EU) |
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Stripe Inc. |
Payment processing (magicplan does not store or access payment details) |
No |
USA |
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Aircall SAS |
Cloud-based telephony for support hotline and SMS notifications |
No |
France (EU) / USA |
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Typeform S.L.
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Customer feedback, surveys, marketing and lead generation |
No |
Spain (EU) / USA |
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Mailmodo Inc. |
Email marketing automation |
No |
USA |
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| Secondary Sub-processors The following vendors are used internally by magicplan to support business operations. These vendors are not core subprocessors, but may have limited access to customer information (e.g. data included in user queries, logs or internal analytics). |
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Vendor |
Purpose |
Notes |
Region |
More Information |
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OpenAI, L.P. |
AI assistance for internal operations |
No personal data shared, only anonymized information |
USA |
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Anthropic PBC |
AI productivity tool |
No personal data shared, limited retention |
USA |
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Granola AI Inc. |
Meeting transcription / AI notes |
Consent-based use |
USA |
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AskElephant AI |
Meeting transcription / AI notes / Internal knowledge assistant |
Consent-based use |
USA |
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Zapier Inc. |
Workflow automation between internal tools. |
May process metadata during task execution. |
USA |
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Freckle.io (Clearbit Inc.) |
Data enrichment and lead intelligence services used for marketing and CRM enhancement. |
Processes only business contact data. |
USA |
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Canny Inc. |
Product feedback and feature request management tool. |
May contain customer email and comments. |
USA |
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Subsidiaries The following business entities are part of the magicplan group and may function as sub-processors in providing the services and/or for support. All magicplan business entities commit to data protection and security requirements under magicplan’s corporate policies and the EU-U.S. Data Privacy Framework. |
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| Entity Name | Country |
| magicplan SAS | France (EU) |
| magicplan Inc. | USA |
Last Updated: November 2025